If you would like to return an item, please request a return form by contacting contactus@azira.co.uk

You have 14 days* from the date of delivery to return any unwanted item in their original condition.

Earrings, e-gift cards, customised pieces and delivery charges are non-refundable.

Buyer is responsible for shipping costs** we strongly recommend using a tracked delivery option as we cannot be held responsible for undelivered items. Once delivered, refunds will appear in your account within 3-5 working days.

21 days for International orders*

unless faulty**